Privacy Policy

This Privacy Policy ("Policy") describes how 1wni ("Platform", "we", "us", "our") collects, uses, stores, shares and protects the personal data of users ("you", "your") who access or use the 1wni website at https://1wni.cam and all associated services, features and content.

By registering an account, accessing the platform or otherwise interacting with 1wni, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the 1wni platform.

1wni is an English-language online betting and casino information platform built for users across Pakistan — including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. We are committed to handling your personal data with transparency, security and respect for your privacy rights.

The following terms have the meanings set out below wherever they appear in this Policy:

We collect personal data in several categories depending on how you interact with the 1wni platform:

Registration Data

• Full name, date of birth and country of residence
• Email address, username and password (stored as a hashed value)
• Mobile phone number (where provided during registration or verification)

Identity Verification (KYC) Data

• Government-issued identity documents — National Identity Card (CNIC), passport or driver's licence
• Proof of address documents such as utility bills or bank statements
• Payment method ownership evidence (e.g., screenshots or copies of payment accounts used to fund the 1wni account)
• Source of funds documentation where required by AML obligations

Financial & Transaction Data

• Deposit amounts, payment method types used and transaction timestamps
• Withdrawal requests, amounts, processing status and payment method details
• Account balance history and bonus credit/debit records

Behavioural & Usage Data

• Pages visited, features accessed and time spent on the platform
• Betting history, game activity, stake values and session durations
• Search queries, filter selections and navigation patterns within the platform

Technical Data

• IP address, browser type and version, operating system, screen resolution
• Device identifiers and mobile device type (where applicable)
• Geolocation data derived from IP address
• Cookie and tracking technology data as described in Section 11

Communications Data

• Support chat transcripts and email correspondence with our support team
• Survey responses, feedback submissions and complaint records

1wni collects personal data through the following channels:

• Directly from you: When you register an account, complete the KYC process, make a deposit or withdrawal, contact support, participate in a promotion or respond to a survey.
• Automatically: Through cookies, log files and tracking technologies as you browse and interact with the platform. This includes session data, clickstream data and device identifiers.
• From third-party verification providers: We may receive supplementary identity verification data from KYC and AML service providers used to validate the documents you submit.
• From payment processors: Transaction confirmation and payment status data is received from the payment infrastructure used to process deposits and withdrawals. Payment provider names such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are referenced as familiar Pakistan payment methods only; they do not independently supply personal data to 1wni.
• From fraud prevention services: Where 1wni uses third-party risk-scoring or device fingerprinting services to detect suspicious account activity, limited technical data may be exchanged with those providers.

We process your personal data only where we have a lawful basis to do so. The table below sets out the primary purposes for which we process personal data and the corresponding legal basis for each:

1wni processes personal data in a manner that is fair, lawful and transparent. We apply the following operational principles to all data processing activities:

• Accuracy: We take reasonable steps to ensure that the personal data we hold is accurate and kept up to date. You are responsible for notifying us of any changes to your personal details.
• Storage limitation: Personal data is held only for as long as is necessary for the purposes for which it was collected, subject to any overriding legal or regulatory retention obligations.
• Integrity and confidentiality: We apply appropriate technical and organisational security measures to protect your data against unauthorised access, loss, destruction or alteration.
• Automated decision-making: In certain circumstances — such as fraud risk assessment or responsible gambling monitoring — automated processing may generate decisions that affect your account. Where a significant decision is made solely by automated means, you have the right to request human review.

All personal data processing activities are documented in our internal data processing register. Where third-party processors are engaged, they are bound by written data processing agreements that restrict their use of your data to the specific purposes authorised by 1wni.

1wni does not sell your personal data to third parties. We may share your data with the following categories of recipient only where necessary and subject to appropriate safeguards:

• KYC and AML verification providers: Identity document verification and anti-money laundering screening services used to fulfil our compliance obligations.
• Payment processors: The payment infrastructure used to process deposits and withdrawals requires sharing of limited transaction data to complete financial operations.
• Fraud prevention and risk services: Third-party fraud detection, device fingerprinting and risk-scoring providers used to protect the platform and its users.
• IT infrastructure and cloud hosting providers: Servers and cloud services used to host the platform and store data securely.
• Customer support platforms: Live chat and help-centre software used to manage support interactions and ticketing.
• Regulatory and law enforcement authorities: Where required by applicable law, court order or regulatory instruction, we may disclose personal data to competent authorities. We will notify you of such disclosures where we are legally permitted to do so.
• Analytics providers: Aggregated or pseudonymised usage data may be shared with analytics services to support platform performance monitoring and optimisation.

As a platform operating across international markets, 1wni may transfer your personal data to countries outside your country of residence — including countries that may not provide the same level of data protection as your home jurisdiction.

Where personal data is transferred internationally, 1wni ensures that appropriate safeguards are in place, which may include:

• Standard contractual clauses or equivalent contractual protections approved by relevant data protection authorities
• Transfers to countries that have been assessed as providing an adequate level of data protection
• Binding corporate rules or other legally approved transfer mechanisms where applicable

Users based in Pakistan should be aware that their personal data may be processed on servers located outside Pakistan. By using the platform, you consent to such transfers subject to the safeguards described above.

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, subject to any legal or regulatory obligations requiring longer retention periods. The following general retention guidelines apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data destruction procedures. Where anonymisation is applied, the resulting data is no longer considered personal data and may be retained for statistical or analytical purposes.

1wni applies a layered approach to data security, combining technical, organisational and procedural controls to protect personal data against unauthorised access, disclosure, alteration or destruction.

• Encryption: All data transmitted between your device and the 1wni platform is protected using TLS (Transport Layer Security) encryption. Sensitive data at rest — including passwords and financial records — is encrypted using industry-standard algorithms.
• Access controls: Internal access to personal data is restricted to authorised staff on a strict need-to-know basis. Access permissions are reviewed regularly and revoked promptly upon change of role or departure.
• Penetration testing and vulnerability management: The platform undergoes regular security assessments to identify and remediate vulnerabilities before they can be exploited.
• Incident response: We maintain a documented data breach response procedure. In the event of a breach that is likely to result in significant harm to affected users, we will notify relevant authorities and impacted users in accordance with applicable regulatory requirements.
• Staff training: All team members with access to personal data receive data protection and security awareness training appropriate to their role.

While we take all reasonable steps to protect your data, no system can guarantee absolute security. You are also responsible for safeguarding your own account credentials and for notifying us immediately if you suspect that your account has been compromised.

1wni uses cookies and similar tracking technologies to operate the platform, enhance your experience and gather analytical insights. The following categories of cookies may be used:

• Strictly Necessary Cookies: Essential for the platform to function. These include session management cookies, authentication tokens and security cookies. They cannot be disabled without impairing platform functionality.
• Functional Cookies: Used to remember your preferences — such as language settings, display options and responsible gambling tool configurations — between sessions.
• Analytics Cookies: Used to collect aggregated data about how users interact with the platform. This helps us understand which features are most used and where improvements can be made.
• Performance Cookies: Used to monitor platform performance, load times and error rates to ensure a reliable user experience.

You can manage cookie preferences through your browser settings. Disabling certain categories of cookies may affect the functionality of the platform. Strictly necessary cookies cannot be disabled as they are essential for core operations.

We do not use cookies to serve third-party advertising or to build behavioural advertising profiles. Analytics data collected via cookies is pseudonymised and does not directly identify you as an individual.

1wni may send you promotional communications — including bonus offers, free bet promotions, PSL and cricket season offers, and platform news — by email or other electronic channels, but only where you have provided explicit consent to receive such communications during registration or account management.

• Marketing communications are sent in English and are tailored to the interests and preferences of Pakistani users.
• You may withdraw your consent to receive marketing communications at any time by updating your notification preferences in your account settings or by contacting support.
• Withdrawal of consent for marketing does not affect any other aspect of your account or the processing of personal data for non-marketing purposes.
• We do not share your contact details with third-party marketers for their own promotional use.

Transactional communications — such as deposit confirmations, withdrawal notifications, KYC status updates and security alerts — are not marketing communications. These are sent as part of contract performance and cannot be opted out of while your account remains active.

Subject to applicable data protection law and any overriding legal obligations, you have the following rights in relation to your personal data held by 1wni:

To exercise any of these rights, contact our support team via live chat or email at [email protected]. We will acknowledge your request promptly and respond within a reasonable timeframe. We may need to verify your identity before processing a data rights request.

The 1wni platform is strictly for adults aged 18 or over, or the higher minimum age required by the operator's license jurisdiction. We do not knowingly collect personal data from any individual under this minimum age.

Age verification checks are carried out as part of the KYC process. Where we discover that personal data has been collected from an underage individual — whether through a false registration or otherwise — we will immediately suspend the relevant account, delete the associated personal data and notify any relevant regulatory authority where required.

If you are a parent or guardian and believe that a minor in your care has registered on 1wni, please contact us immediately via support so that we can take appropriate action.

1wni is built primarily for users in Pakistan, including cities such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. While we are committed to protecting your personal data in accordance with the data protection principles described in this Policy, there are specific considerations relevant to Pakistani users that you should be aware of:

• No Pakistani data authority registration: 1wni does not hold a registration with the Personal Data Protection Authority of Pakistan or any equivalent Pakistani regulatory body at this time. Data protection obligations are governed by the jurisdiction of the operator's license.
• Data transfers outside Pakistan: Your personal data may be transferred to and processed in countries outside Pakistan. By using the platform, you acknowledge and consent to these transfers.
• Payment method references: References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are included as familiar payment context for Pakistani users only. None of these providers supply your personal data to 1wni, and none endorse or facilitate gambling transactions on this platform.
• Local law compliance: It is your sole responsibility to ensure that your use of the platform — including the provision of personal data — complies with all applicable laws in Pakistan, including the Prevention of Electronic Crimes Act 2016 (PECA) and any data protection or privacy legislation applicable in your jurisdiction. This Policy does not constitute legal advice.

1wni reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where we introduce a new category of data collection or a new third-party sharing arrangement — we will notify you by email or via a prominent notice on the platform prior to the changes taking effect.

The "Last updated" date at the top of this page reflects the date on which the most recent version of this Policy came into effect. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

Your continued use of the 1wni platform following the publication of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with any amendment, you must stop using the platform and may request account closure by contacting support.

If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal data, please contact the 1wni support team through any of the following channels:

We aim to acknowledge all privacy-related enquiries within 2 business days and to provide a full response within 30 days. Complex requests involving large volumes of data or requiring legal assessment may take longer, in which case we will keep you informed of progress.